How to Separate 2.4 GHz and 5 GHz Wi-Fi Networks on Wakey Pure Fibre

By default, Wakey Pure Fibre equipment may broadcast a single Wi-Fi network name (SSID) for both 2.4 GHz and 5 GHz frequencies. This feature is commonly known as Band Steering or Smart Steering.

While this setup provides the best experience for most customers, some devices may require a dedicated 2.4 GHz network to connect successfully.

Examples include:

• Smart home devices
• Security cameras
• Smart plugs
• Thermostats
• Printers
• Older phones, tablets, and laptops

Before You Begin

For most customers, we recommend keeping a single Wi-Fi network name.

Separating 2.4 GHz and 5 GHz networks may:

• Reduce roaming performance
• Require manually selecting networks
• Cause devices to connect to a slower band than necessary

Only perform these steps if you’re experiencing device compatibility issues.

Step 1: Connect to Your Router

1. Connect to your Wakey Wi-Fi network.
2. Open a web browser.
3. Navigate to:

    

   http://192.168.1.254

4. Log in using the administrator credentials printed on your router label.

Step 2: Locate Wireless Settings

1. Select Wireless Settings or Wi-Fi Settings.
2. Locate the option labelled:
   • Smart Steering
   • Band Steering
   • Smart Wi-Fi
3. Disable the setting if available.

Step 3: Create Separate Network Names

After disabling Smart Steering:

Example:

2.4 GHz Network

• WakeyHome-2.4

5 GHz Network

• WakeyHome-5

You may use the same password for both networks or different passwords if preferred.

Step 4: Save Changes

1. Click Save or Apply.
2. Allow the router several minutes to update.
3. Reconnect your devices to the appropriate network.

Which Network Should I Use?

2.4 GHz

Best for:

✅ Smart home devices

✅ Cameras

✅ Printers

✅ Devices farther from the router

Advantages:

• Longer range
• Better wall penetration

Trade-off:

• Slower speeds

5 GHz

Best for:

✅ Streaming

✅ Gaming

✅ Video conferencing

✅ Laptops

✅ Phones

Advantages:

• Faster speeds
• Less interference

Trade-off:

• Shorter range

Alternative Solution

If your smart device only supports 2.4 GHz, you may not need to separate your Wi-Fi networks at all.

Many devices will successfully connect if:

• You temporarily move closer to the router.
• You disable mobile data during setup.
• You complete setup through the device manufacturer’s app.

This is often the quickest and easiest solution.