Articoli

Approved Modems for Wakey's DOCSIS 3.1 Network

  Using Your Own Modem or Router Wakey includes a complimentary modem and router loan with...

Can I bundle Wakey Internet with TV or phone services?

Wakey Internet currently focuses on delivering internet services only. We do not offer bundled TV...

Can I change my billing date?

Yes, you can request a billing date change by contacting customer service. A pro-rated invoice...

Can I pause my service if I’m going away?

Yes, Wakey Internet allows you to pause your service for a minimum of 90 days if you're traveling...

Can I switch my service if I'm currently with another provider?

Yes, switching to Wakey Internet is easy. Just sign up online, and we'll guide you through the...

Can I switch plans mid-month?

Yes, you can switch plans at any time. Your new plan will be prorated based on the switch date.

Do you offer Parental Controls?

Safe and controlled browsing: Yes — our Wi-Fi Mesh platform supports basic parental controls,...

Do you offer TV or Phone Services?

Focused on Streaming Freedom: Currently, Wakey does not offer TV or phone services. We've found...

Does Wakey Internet offer discounts for students?

Yes, Wakey Internet has student-friendly pricing plans. Visit our website for more information.

Does Wakey Internet offer promotions or discounts?

Yes, we often run promotions. Check our website or our team to learn of ongoing offers.

Does Wakey Internet throttle internet speeds?

No, Wakey Internet provides unlimited data with no speed throttling, even during peak times.

How Does Wakey Stand Out from the Competition?

Exceptional Value and Service: Wakey is not just about savings of 30-50%* compared to the...

How Quickly Can My New Internet Plan Be Activated?

Aiming for Speed and Efficiency: We pride ourselves on swift service, typically activating new...

How can I view my bill?

You can view your bill by logging into your account at WakeyInternet.ca

How do I cancel my Wakey Internet service?

You can cancel by contacting customer support via chat or by accessing your MyAccount. We need as...

How do I check if Wakey Internet is available in my area?

If you're in a larger city and able to connect with the "Big Guys"; there's significant...

How do I refer a friend to Wakey Internet?

We offer a referral program. Simply share your referral code, and you'll receive a discount when...

How do I sign up for Wakey Internet?

You can sign up online at WakeyInternet.ca or reach out to our customer service team.

How do I update my payment information?

You can update your payment method through your online account by select "Pay an Invoice" under...

How do I upgrade my Internet Plan?

Flexibility at Your Fingertips: Absolutely, you can upgrade or downgrade your Internet Plan...

How do I upgrade or downgrade my plan?

You can upgrade or downgrade your plan at any time by contacting customer support or through your...

How does Wakey Internet compare to larger providers?

Wakey Internet offers more affordable, no-contract plans with no hidden fees. Our focus is on...

How does Wakey Internet ensure a smooth transition when switching from another ISP?

Wakey provides easy setup and transfer processes. We also offer assistance during the transition...

How does your billing work?

Transparent and Convenient: As a prepaid service, we require payment upfront before dispatching...

How much does Wakey Internet cost?

Wakey Internet plans start at $29/month. Pricing depends on your selected speed tier.

Is Wakey Internet a contract-free service?

Yes, Wakey Internet offers no-contract plans, meaning you're free to cancel at any time without...

Is there a cancellation fee?

No, Wakey Internet has no cancellation fees, and in fact, we'll return your deposit upon your...

Is there a data cap on Wakey Internet plans?

No, all Wakey Internet plans come with unlimited data usage.

Understanding Payment Flexibility and Options

Understanding Payment Flexibility and Options At Wakey Internet, we recognize that there are...

Vacation Suspension

At Wakey, we understand that our customers' needs can vary, especially when it comes to travel or...

What are the different plans Wakey Internet offers?

We offer three main plans: Starter, Everyday, and Supercharged. Each caters to different speed...

What happens if I miss a payment?

If you miss a payment, you'll receive a reminder. Continued non-payment may result in temporary...

What internet speeds does Wakey Internet offer?

Wakey Internet offers different speed tiers to fit your needs, from starter to every day to...

What is Wakey Internet?

Wakey Internet is a no-contract, unlimited internet service provider offering affordable and...

What is your cancellation policy?

Freedom to Choose: Our month-to-month Home Internet Plans offer the utmost flexibility, allowing...

What modems do you offer?

At Wakey Internet, we support a carefully selected lineup of DOCSIS 3.1 cable modems designed to...

What payment methods do you accept?

Flexible Payment Options: We accept major credit cards (Visa, Mastercard, American Express) and...

What router do you offer?

We provide the Hitron Aria A2210 on a complimentary loan basis with all new plans. It’s a...

Where is Wakey Internet available?

Wakey Internet is available in Alberta, British Columbia, Saskatchewan, and Manitoba.